Even BÄR shoes are subject to natural aging and wear-and-tear depending on how they are used. Although we live from selling you new shoes, our cobblers make sure that your favourite old BÄR shoes retain their value for you as long as possible. We are the only ones that have access to the original BÄR soles and leather qualities which can guarantee you a top-quality result of a repair and the familiar BÄR premium comfort. Of course we tell you if there are any limitations and just what “miracles” our shoemakers can and cannot perform. We do our best to ensure you can soon pop your BÄR shoes back on. Contact us at service@comfortshoes24.co.uk or by phone on 0808 1563 652 (Freephone) with your questions on repairs and shoe care. We can also take care of orthopaedic modifications to BÄR shoes for you. We regret that you cannot return shoes which have been customised to your special order or which have been altered with orthopaedic modifications. Download PDF

Before the repair	After the repair
You can enjoy your favourite BÄR shoes for a long time if you observe a few tips and tricks when wearing your shoes and taking care of them. We have compiled the most important tips and tricks in the section on BÄR care. Please send us any questions you have on taking care of your shoes to service@comfortshoes24.co.uk or call us on 0808 1563 652 (Freephone) to talk to a member of BÄR staff. To keep the top-quality cowhide/calfskin or elkskin supple, it must be cleaned before you use a suitable care product. Our mostly open-pored leather can only absorb creams or sprays when free of dirt.